Aren Cave Hotel And Art Gallery

What can I say, a great location with a fantastic room. The part that really makes the hotel stand out is the ownership family. The whole team went above and beyond at every instance to ensure we had a good stay, including offering restaurant suggestions and bookings, balloon bookings for a better price than tour agencies but at reputable companies, and everything else you could imagine. This care for their guests was further confirmed when a fairly rude guest from South America berated the manager for over an hour about "not getting a cave room" even though they booked the base room, and on the booking site it is clearly shown which rooms are regular, and which are "cave suites." The manager took it all in stride, was polite, understanding and offered to change their rooms, even with a fully booked hotel. His calm in the face of adversity was truly customer service at the highest degree, even with the guest making terrible and discussing comments about the hotel in Spanish during the conversation. This was easily heard across the entire hotel courtyard, and quite offensive to those of us understanding the language. Quite sad that some believe it is everyone else's fault, and take no responsibility for making a mistake, and think that because the hotel has "Caves" in the title that every room is in a cave. Heaven help them if they ever visit the Niagara Falls Hotel which is not in a waterfall, or the Nazca Hotel which is not in the middle of the Lines.

This property was beautiful. Unique, clean and charming. And centrally located, just a minutes walk to food, gifts, and every type of shopping really. The breakfast was wonderful, served in the dining area with each table receiving a selection of delightful Turkish food (and we know the bread was fresh and we saw manager Furkan walking back from the shops with the bread early one morning). Furkan was the very best of hosts, he is charming and funny, but genuinely cares about his guests. We had booked a tour through another company and when they arrived, Furkan kept a close eye on things to ensure that we were going to be well looked after (we felt that his presence had been a positive when the van arrived to collect us) He quickly arranged us airport transfers at a good price. He also gave us a great recommendation for a restaurant with a good view and good food which we appreciated, Nothing was too much trouble for Furkan and his team (the young men who also work for him quickly took our heavy bags up the stairs). They were all soooo friendly and treated us like family. We would absolutely recommend Aren Cave Hotel.

I returned to Aren Cave for our second trip as the first stay was just perfect with location, a beautiful boutique Hotel and the most amazing friendly, helpful staff. Furkhan’s father and Furkhan make your stay so pleasant you don’t want to leave. The lovely lady who serves the incredible Breakfast each day is so sweet and helpful too. This is our first choice to stay in Cappadoccia by far. Thank you so much and we shall return again. Jane, Tom, Raymond and Tammy.

I loved Absolutely everything from the location which is in the heart of the city to the cuteness and decor of the rooms to the amazing Staff who helped us and organized absolutely everything for us and made sure to make our stay comfortable and memorable Special thanks to Furkan for everything he did for me

Furkan was vert helpful! We communicated with him prior to our trip and he took care of everything for us - reserved hot air balloon ride, tour to museums, transportation to and from airport. Our cave room was very nice and unusual - breakfast very good - we enjoyed everything!